2. What information does Humboldt Mfg. Co. collect?
Humboldt Mfg. Co. provides catalog request forms, signup forms for training seminars, and a complete ecommerce area which allows us to sell our products online. The information collected from these forms is stored in a historical database and not shared with any other firm or individual.
3. What are "cookies" and how does Humboldt Mfg. Co. use them?
A cookie is a small text file containing a unique identification number that is transferred from the Humboldt web site to the hard drive of your computer so that we may keep track of items you are adding to your shopping cart in the online sales process. The cookies are not used for any data mining purpose or to track any other activities on your computer. Without cookies, it could be difficult for Humboldt Mfg. Co. to know what products you are ordering during the checkout process.
Cookies are used on most major web sites and if used properly are safe and do not cause any security breach on your computer. Most browsers are initially set up to accept cookies but if you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that certain functions associated with the shopping cart may not work properly if you set your browser to not accept cookies.
4. What does Humboldt Mfg. Co. do with the collected information?
Humboldt Mfg. Co. uses the information from our Catalog Request Form solely for the purpose of providing catalogs to our potential customers. We use the information from our Training Seminar Forms solely to sign you up for a specific training seminar. And we use the information collected from online purchases in order to take online orders and deliver these products to our customers. A general database of all requests is kept and Humboldt Mfg. Co. may send occasional emails to our customers regarding special offers, or other information pertinent to Humboldt. If you wish to opt out of our mailing list there will be a link at the bottom of all emails allowing you to do so after which you will be permanently removed from our email database. Humboldt Mfg. Co. will never rent, sell, share, trade or in any way divulge its customer list to any outside firm or individual. If you believe you are being contacted by any firm or individual other than Humboldt using information you have provided to us, please contact us immediately.
Humboldt Mfg. Co. may be required by law enforcement or other federal authorities to provide information on individual users to the appropriate governmental branches. In matters involving a danger to public safety, Humboldt may voluntarily provide information to appropriate governmental authorities.
5. How does Humboldt Mfg. Co. ensure that the data submitted will remain secure?
Humboldt's web server is located in a physically and electronically secured data center. Any personal information you provide to Humboldt when submitting an online form for inquiries is maintained and accessible only by employees of Humboldt who we believe reasonably need to come into contact with that information to provide products or services to you, or in order to respond to any questions or comments submitted in the form results.
6. What information about site visits is collected by Humboldt Mfg. Co.?
IP Address - We collect your IP address to measure our incoming traffic and better understand who is visiting our site, and what we can do to improve our site and make it a better experience for our customers.
Referral Web site - If you were referred from another site such as a search engine, we collect that information so we can better determine where our traffic is coming from.
Browser Type - We collect information about the browser you are using to help us bring consistent web viewing across all platforms and browsers.