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Create a Ticket

Create a support ticket

Support Ticket

For technical support with one of our products, please fill out the appropriate fields in the form below. Upon submittal, you will receive an email notification that your support request has been received. You will then receive a response from one of our technical support people.

Hardware Support

Indicate the equipment requiring support.

Provide Humboldt part number, if possible.

For information on how to find your firmware version, click here.

Software Support

Indicate the software requiring support.

You have chosen “Other”, please enter the software name.

This field is required when 'Other' is selected above.

Provide software version number. For information on how to find your software version, click here.

Indicate what testing equipment you are using with the software.

* Problem Details & Notes (required for both hardware or software support)

When entering your problem details, please be as specific as possible.

This field is required.

(OPTIONAL) Include log or machine file that demonstrates the issue:

No file selected.

Your Contact Information:

All contact fields are required except phone numbers.

* Required Field

Take me to Humboldt's Software Support Page.

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